Just to let you know that the chaise longue and rugs arrived safely today with very courteous and polite delivery guys. They were careful not to bring water into the house as it was pouring with rain outside, which I really appreciated.
We are very pleased with the work carried out on the chaise and how the rugs have returned.
Thanks for taking care of our work.
It took my wife about 20 minutes to open your parcel today. Thank you for packing it so well!
We are absolutely delighted with the restoration. It originally belonged to my wife’s grandparents & was handed down to her when they passed away. She always loved it, but unfortunately broke it a few years ago. She tried to glue it back together, but was never happy with it & the vase has spent a long time hidden away in a cupboard. We are amazed at the results of your work. It is wonderful to have it returned to the original condition & back on display where we can enjoy it again.
Please pass on our thanks to your restorer for an excellent job,
I just wanted to write to say how delighted my husband and I were with the result of the restoration work which Farcroft recently undertook on behalf of our insurance company. All of our furniture has clearly been looked after and looks incredible. I would particularly like to thank your two members of staff who delivered the furniture back to us – a father and son I believe.
It was an incredibly hot day and they took extreme care with our furniture and to protect the flooring, which had just been replaced. There was no attempt to rush everything back into the house and get away to their next job and they were incredibly patient when it came to hanging three mirrors in our dining room.
So often nowadays, customers are just another name or job to companies and it’s refreshing to see that this isn’t the case with Farcroft.
Thanks for calling in – meant to say that I posted you a cheque yesterday – sorry didn’t think to wait to give it to you direct! – hope this has been received now.
Please let us know of any extra costs that we owe you, as well as the materials cost of skirtings etc.
Once again – the floors are superb – very pleased with everything. – feel very spoilt !! Definitely would commend your workers – very hard working and pleasant to have around. We all enjoyed their friendly attitude – – excellent job all round!
Thanks for the pics. I thought I would let you know that I recently contacted the Antiques Roadshow about the bureau as they were filming a show in Stowe, Buckingham. They were very interested in the bureau and came to collect it so it has been filmed. They were very complimentary about the restoration work, in fact, extremely complimentary as to how well it had been done.
I thought I would you let you know so my thanks to you all for the restoration work. We had originally planned on selling the bureau but, as it is a family piece and does look so good now, we have decided to keep it.
Having repaired a piece of Lladro for me personally to a very high standard I would have no hesitation in recommending Farcroft to my clients.
As Ashley probably told you we are thrilled with the painting. It is now back on the wall and looking great. Thank you for being so patient with us.
I want to thank you for the fantastic repair you did on the lid of my Le Tallec of Paris bon bon dish. I could not be more delighted with it.
I should also like to thank you for the courteous way you dealt with this. As you may imagine I was very upset when my husband broke it, but now it is impossible to imagine that it had been in pieces.
Once again, my sincere thanks.
Yes, the Bechstein grand is back and I’m really pleased with it. Farcroft have done an excellent job. Please pass on my thanks to whoever did the work – I’d recommend them.
Everything is now restored so I’m most grateful to you and all those at RSA. Thank you all.
I would like to express how impressed I am with Farcroft and how lovely, polite and helpful the technicians were, they are a credit to the company, please pass my thanks and compliments on to all your staff.
I would just like to say that we are delighted with the furniture that you have restored following our flooding problem, and the other work that you undertook for us, to repair some items.
Thanks again for your excellent service and workmanship.